Cintra HR & Payroll Services Ltd are committed to protecting your privacy during visits to this website and recognise our responsibility to hold your information securely and confidentially.

This website employs 256-bit SSL encryption to help prevent unauthorised access to information as it passes over networks.


Cookies enable us to identify your device when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features.

We don't sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

If you restrict cookies, you may not be able to use this service.

For more information see Regulation 6 of The Privacy and Electronic Communications (EC Directive) Regulations 2003 and the amendments in The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

Information Stored

Cintra HR & Payroll Services Ltd provides this service on behalf of its customers. All information is stored in highly protected computer systems with controlled access. Information held about you is not used for any purpose except to provide the myCintra service.

The information stored in this website is controlled by your Employer. If you believe any of the information is incorrect you should report this matter to them.

If you do not want your information to be available online, please contact your Employer.

Authorised Access

Access to this website is restricted to individuals with authorised access.

For the security of our customers, all access may be logged and monitored to prevent and detect illegal use. Your IP address may be logged for each access you make.


Securing Your Identity

Security Details

We will never ask for your password - not even part of it. If you are asked, simply refuse.

You should keep your User Name and Password in a safe place and never share them with anyone else. You are also advised to change your password on a regular basis. You are advised not to use any personal information in your password and not to use the same password elsewhere.

Fraudulent Emails

Phishing is a common technique used by criminals to trick people into revealing personal information such as passwords. The attack works by sending a fake email designed to appear like it comes from a trustworthy source such as myCintra. Typically, the email asks for security information, or directs the recipient to a fake website where you are asked for security information.

How to protect yourself

If you receive an email requesting security information do not reply and ignore the instructions.

Do not click on any links in the email. Sometimes these frauds exploit weaknesses in email and web browser software, making the link appear legitimate.

Always type the website address directly into your browser.

Always check for the https:// and the padlock.

Click on the padlock to ensure the website is valid.

Always logout properly when you have finished using the website, and never leave your computer unattended.

Public Computers

Public computers in places like internet cafes are particularly hazardous and we advise you do not use them to access our service.

This document may change at any time without notice.